Repair & Troubleshooting FAQs
All Apollo Scooters (Apollo Light, City, Explore and Pro)
- Having a Product Issue? - Submit a Request!
- My charger light is green, but the battery level bar still says it's empty!
- I'm not getting enough range/mileage out of my scooter, what can I do? (Advanced Setting Adjustment)
- Error 06 - For all Apollo Scooters
- My suspension is squeaking - what should I do?
- Error 10 on standard trigger or thumb throttle displays
- Error 07 for the Apollo Light or City
- Scooter Repackaging - How to Repackage A Scooter
- I cannot fold or unfold my Apollo scooter, what's the issue?
- My Apollo scooter is not reaching the advertised speed - how can I fix it?
- Injuries caused by driving Apollo Scooters?
- I submitted a tech support ticket - where/when do I get a response?