Pre-Order & Open Box Terms & Conditions

For new product releases, stock depletion or holiday seasons, many of our Apollo products can go out of stock and open for pre-orders in the coming months. We do this to allow customers to be able to reserve a future unit and not miss on the scooter they've been waiting for. Additionally, we occasionally offer open-box units at a reduced price for customers who are searching for a more economical option


Pre-orders & open boxes are normally incentives and come with generous discounts, hence there are terms and conditions below for all pre-orders and open boxes:


-  Non-stackable: A pre-order or open box does count as a coupon code/discount, hence future discounts or free accessory coupon codes cannot be stacked with a pre-order unfortunately. Any discount from Youtube reviewers, any store credit or free accessory coupons are non valid on pre-order & open box items (again, as they're heavily discounted to reward consumers who wait these long periods).

- Deposits: If you don't feel comfortable paying the full price to reserve a unit, scooter pre-orders can be reserved with a minimum $500 deposit. This deposit is fully refundable if the scooter hasn't been fulfilled yet, and will guarantee a unit for you when they arrive at the Apollo warehouse.

- Warranty: Warranty on all pre-order & open boxes does commence when the consumer receives the product, rest assured it's not when the order is purchased.


For any further questions or clarifications, please feel free to message our A-Team at, we're always here and happy to help!

Was this article helpful?
6 out of 7 found this helpful



Article is closed for comments.